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Found 13 results

  1. Just a quick note to let everyone know we're aware of the periodic forum issues / database problems and we are working on getting them resolved. Please bear with us!
  2. Betuor

    Ummm...

    Did anybody else see that this site got hacked last night or was that just me getting morracean rock music? Just curious.
  3. Get this error after logging in - any fixes? Obviously I can log in but have to open another window after to get privileges. Info icon The website declined to show this webpage HTTP 403 Most likely causes: •This website requires you to log in. What you can try: Go back to the previous page. More information More information This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage. For more information about HTTP errors, see Help.
  4. Every single time I log in, I get the redirect to be logged in and then Forbidden You don't have permission to access /forums/forum.php on this server. I have to hit the back button a few times and then reload, and I'm logged in, It's not so much of a problem as I'm here and logged in .. more an irritation
  5. After our ongoing troubles with the forum over the past few days, we've decided to bin Dreamhost and move to a new server. As such, the forums will be inaccessible for some people over the next 24 hours as the DNS propagates and also we've rolled back the forums to where they were about 24 hours ago. Sorry if you've lost data, but this needed to be done as we can't risk having instability when we launch on Steam. Hopefully we won't need to do any more of it. Thanks to Solver, who helped with the migration and is currently providing our webhosting! We have more control over things that we did with Dreamhost, so that can only be a good thing.
  6. Chris - The last month or two I've had a lot of problems with time outs trying to access the website. It appears to be intermittent, but regular. I'm pretty sure it is something in the Goldhawk or Goldhawk ISP side as the problem has occurred on multiple computers and multiple ISP's on my end. I just thought I'd make you aware. I don't know your infrastructure, but one place to consider is heavy remote access to the server that does your website during work hours. The problem seems to be the worst in the morning here in the Pacific time zone. That's about seven or eight hours behind you guys in England.
  7. OK, so I suspect Desura has hit breaking point with our latest version (Build V16.1). The mirrors issue that meant nobody could download the game yesterday was caused by my uploads to the branch being corrupted. It seems that Desura is crashing when it's generating the updates on my PC, and when these files are uploaded they cause the mirrors issue. Thus we've rolled back V16.1 to V16. The Desura guy is going to upload the patch from his end tomorrow and try to get it working. It may be a minor issue causing this, or it may simply be their upload system has melted under the sheer weight of files in our game. Please just use the standalones for the next few days. We are working on a permanent fix for the Desura client, but all the solutions are a bit drastic. Essentially the problem is that when Desura updates the game, it performs an MD5 check on every file in the player's file directory to see if it needs to be updated. Because we have so many files, this takes a very long time and often causes crashes. My wider concern with this is that I think Steam works in a similar manner. It's more than possible that Steam would be having similar issues if we were using them, because games simply don't have 80,000 files in them these days. It's a result of us using a woefully inadequate game engine which we don't have the source code for, and it'll only get worse when we add in all of the alien sprites for beta. Two things we're looking at to potentially fix it up: 1) I'm talking to our ground combat programmer about consolidating all the files into a a few big single files. I'm not sure this will be possible, but if so it's clearly the best option. Not having access to the engine source code means what would be straightforward on other projects is not so here. 2) The first time you download the game on Desura is absolutely fine because the MD5 checks aren't needed. In an emergency, we can just set Desura to download a full new copy of the game every time there's an update. This is our fallback option (it also means that if the game is really stable when we release it on Steam and no patches are needed, the number of files won't be an issue). The post-install unzip system we proposed recently doesn't look like it'd help the situation at Desura's end, unfortunately. Anyway, my main concern here is the sheer number of people who don't read the forums etc and are buying the game and not having it work. It's really not a good place for us to be in, and we'll get it sorted one way or another in the near future. For those curious about Steam, I did check with them and their position is still that they'll only sell the game when it goes gold (ie. when it's finished).
  8. Desura keeps telling me there are no mirrors available, I've been trying every 5 minutes or so for 90 minutes. Is anyone else having this problem?
  9. Every time I visit the forums, I get greeted with the following message right after I successfully log in and while the message "thank you for logging in" is on screen. It gives me the message right after it tries to redirect me to the actual forums: Forbidden You don't have permission to access /forums/forum.php on this server. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. If I refresh the actual page then I can see the forums normally, I just don't know why this message keeps appearing.
  10. I will post an explanatory message tomorrow as to what has been going on for the last week, but we're up again (thank god).
  11. When at the Goldhawk Interactive webpage if you click on the forum button it goes to http://www.goldhawkinteractive.com/forum which gave me a 404 Not Found message.
  12. Clicking What's New? used to display a nice and useful list of threads with new posts. Very efficient at checking for new posts. When you click the same button now, you get a huge unsorted mess of posts with multiple listings even when the posts belong to the same thread. (when you click the first new post in a thread, you'd get to see the others anyway...) I hope this isn't intended but a "still broken" feature from the server issue.
  13. Quick note - my router is broken. I'm currently connecting to the net using my phone as a wifi hotspot, which is obviously not ideal given I have a 1gb monthly limit. New router arrives tomorrow, but I don't know when and I won't be on these forums until then
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