[7.22.3 - Geoscape] Consistent lock in cutscene after bridge mission

[Baste]

When I finish the bridge mission (which I assume is the last mission in the game?), the game locks up while showing the dialogue after the mission. It's not completely consistent when it locks up - I've seen it lock in the middle of the first line, or after the fourth or so, or quite far into the text.

I've added the bug report generated from f11, as well as a video of the issue happening.

bug_report_2026-05-25-15h29_mm_7.22.3_user_f11.zip

[Kouki]

18 hours ago, Baste said:

When I finish the bridge mission (which I assume is the last mission in the game?), the game locks up while showing the dialogue after the mission. It's not completely consistent when it locks up - I've seen it lock in the middle of the first line, or after the fourth or so, or quite far into the text.

I've added the bug report generated from f11, as well as a video of the issue happening.

bug_report_2026-05-25-15h29_mm_7.22.3_user_f11.zip 14.01 MB · 0 downloads

Thanks for the report!

We're aware of this issue but unfortunately this bug is unreproducible for our end. It looks like the logs didn't capture the error context properly as well. Can you send us the output.log file as instead? This is usually located in the Logs folder, which is in the same directory as your saves.

[Chris]

22 hours ago, Baste said:

When I finish the bridge mission (which I assume is the last mission in the game?), the game locks up while showing the dialogue after the mission. It's not completely consistent when it locks up - I've seen it lock in the middle of the first line, or after the fourth or so, or quite far into the text.

I've added the bug report generated from f11, as well as a video of the issue happening.

bug_report_2026-05-25-15h29_mm_7.22.3_user_f11.zip 14.01 MB · 2 downloads

Thanks for the report - this is a strange one, as we can't reproduce it at our end from the save you provided.

First thing to say is that this isn't the last mission, You're probably about 75-80% of the way through the game at this point, so if you need us to give you a working strategy save so you can complete the campaign then we can help you with that (if the fixes below don't work).

Secondly, there's not a lot useful in the logs that explains what might be going wrong. There's two things you could do that would help out - the first is to switch to the "development" beta branch in Steam, which has a build that contains extra logging. That might give us the info we need to see where the game is crashing.

The other thing would be doing a hard delete on the game, which involves going to the game install directory and manually deleting the entire directory, then reinstalling the game via Steam. Sometimes these sorts of issues occur because a file has been corrupted so a full reinstall may fix them.

[Pyed]

I have the exact same problem. It has happened after assaulting an alien base, which I was eventually able to recover by replaying the entire base mission, and now is happening again after the bridge mission. I've redone the bridge mission once already and I haven't yet been able to get around the issue.

The lockup happens usually on the debrief screen, or if not then on the cutscene in the case of the bridge mission, but if I quickly escape out I can get to the geoscape before the inevitable crash. In the case of the base mission it would eventually lock up at some point if I quickly left the debrief screen, whether on the geoscape or beyond that while clicking through another interface window.

Other than the two instances after alien base and bridge I haven't had the problem.

 

I tried to create a forum account to share a file, but when I try to sign up it just tells me I don't pass the security test or whatever. Password strength is at max so that's not it, and I finally gave up. It's getting really frustrating interacting with Xenonauts 2 at the moment. [edit: it let me set up an account once I tried to do so after writing a comment, but not before...I've attached the output.log; I'll attempt to come back to this and share a file when I have more time later]

But I love the game and have been with the series since the very start of X1 and immediately bought in to X2 since kickstarter. I just want things to work...

output.log

Edited May 28 by Pyed
updated information

[Chris]

6 hours ago, Pyed said:

I have the exact same problem. It has happened after assaulting an alien base, which I was eventually able to recover by replaying the entire base mission, and now is happening again after the bridge mission. I've redone the bridge mission once already and I haven't yet been able to get around the issue.

The lockup happens usually on the debrief screen, or if not then on the cutscene in the case of the bridge mission, but if I quickly escape out I can get to the geoscape before the inevitable crash. In the case of the base mission it would eventually lock up at some point if I quickly left the debrief screen, whether on the geoscape or beyond that while clicking through another interface window.

Other than the two instances after alien base and bridge I haven't had the problem.

 

I tried to create a forum account to share a file, but when I try to sign up it just tells me I don't pass the security test or whatever. Password strength is at max so that's not it, and I finally gave up. It's getting really frustrating interacting with Xenonauts 2 at the moment. [edit: it let me set up an account once I tried to do so after writing a comment, but not before...I've attached the output.log; I'll attempt to come back to this and share a file when I have more time later]

But I love the game and have been with the series since the very start of X1 and immediately bought in to X2 since kickstarter. I just want things to work...

output.log 86.69 kB · 0 downloads

Thanks. Well, I'm glad you were able to sign up - the forums have pretty tight security now because we get a flood of AI spambots otherwise. Seems like Discord is much easier to use these days.

It'd be great if you could post up the whole bug report file (from the /BugReports/ folder) if you get one generated on crash, or you can press F11 to make one. If I can get a save I'm happy to return to strategy so you can continue playing.

This bug is one that very small numbers of people have been encountering for a while but we've never really been able to reproduce it. It'd be great to fix it. Does it happen to you every time you load into that particular mission? If so then maybe we can finally track it down with your help.

[Pyed]

Quote

Does it happen to you every time you load into that particular mission?

Not exactly. The game is stable on loading in until I end the mission, at which point it becomes unstable and crashes within the next 15 seconds (best case) or so. There doesn't seem to be a specific trigger for the crash--if I spend time on the debrief screen it typically will crash there, if I leave the debrief screen right away it'll get to the cutscene and I can get a few bits of dialog before it crashes, if I leave the dialog right away I can get back to the geoscape where it will crash within a few seconds whether I touch anything or open another window.

For whatever reason I was able to get past the issue in the case of the alien base by replaying the entire mission from before sending the troop carrier, and on the second time I didn't have the problem, but on the first playthrough it was the same situation where leaving tactical combat initiated the instability and at that point there was never a specific trigger.

Bug report attached (bridge mission). I do not get one generated on crash, so the file is from F11 at the last stable point just before I end the mission.

I believe the save files are within the bug report archive..? Anyway also attaching separately the one I'd ideally want to continue from as it was the original playthrough.

bug_report_2026-05-28-12h07_gc_7.23.2_user_f11.zip auto_groundcombat_turn_7_end-419.json

[Kouki]

11 hours ago, Pyed said:

Not exactly. The game is stable on loading in until I end the mission, at which point it becomes unstable and crashes within the next 15 seconds (best case) or so. There doesn't seem to be a specific trigger for the crash--if I spend time on the debrief screen it typically will crash there, if I leave the debrief screen right away it'll get to the cutscene and I can get a few bits of dialog before it crashes, if I leave the dialog right away I can get back to the geoscape where it will crash within a few seconds whether I touch anything or open another window.

For whatever reason I was able to get past the issue in the case of the alien base by replaying the entire mission from before sending the troop carrier, and on the second time I didn't have the problem, but on the first playthrough it was the same situation where leaving tactical combat initiated the instability and at that point there was never a specific trigger.

Bug report attached (bridge mission). I do not get one generated on crash, so the file is from F11 at the last stable point just before I end the mission.

I believe the save files are within the bug report archive..? Anyway also attaching separately the one I'd ideally want to continue from as it was the original playthrough.

bug_report_2026-05-28-12h07_gc_7.23.2_user_f11.zip 10.22 MB · 0 downloads auto_groundcombat_turn_7_end-419.json 3.78 MB · 0 downloads

Hello there, here's a save you can use to continue with your campaign. This is a strategy save immediately after the dialogue cutscene in the uoo bridge mission.

user_after_uoo-1.json

[Chris]

16 hours ago, Pyed said:

Not exactly. The game is stable on loading in until I end the mission, at which point it becomes unstable and crashes within the next 15 seconds (best case) or so. There doesn't seem to be a specific trigger for the crash--if I spend time on the debrief screen it typically will crash there, if I leave the debrief screen right away it'll get to the cutscene and I can get a few bits of dialog before it crashes, if I leave the dialog right away I can get back to the geoscape where it will crash within a few seconds whether I touch anything or open another window.

For whatever reason I was able to get past the issue in the case of the alien base by replaying the entire mission from before sending the troop carrier, and on the second time I didn't have the problem, but on the first playthrough it was the same situation where leaving tactical combat initiated the instability and at that point there was never a specific trigger.

Bug report attached (bridge mission). I do not get one generated on crash, so the file is from F11 at the last stable point just before I end the mission.

I believe the save files are within the bug report archive..? Anyway also attaching separately the one I'd ideally want to continue from as it was the original playthrough.

bug_report_2026-05-28-12h07_gc_7.23.2_user_f11.zip 10.22 MB · 1 download auto_groundcombat_turn_7_end-419.json 3.78 MB · 1 download

Thanks. Koki has given you a save that'll hopefully allow you to continue your campaign, but hopefully we can use this opportunity to fix the bug. 

There's two things that would be really helpful:

1) Could you go to your local data folder, which is "%USER%\AppData\LocalLow\GoldhawkInteractive\Xenonauts 2\" and attach the file called "Player-prev.log" please? Because of a sequencing issue with the F11 reports we actually need the previous player log from the one that it put in the zip files. Keep that folder open too, as we'll use it in part 2.

2) There's a special version of the game with more logging and error tracking on the "development" Steam branch - would you mind switching over to that and then doing the F11 again? Once that's done, continue running the game till it locks up - at that point it'd be great if you could find the /logs/output.log file in the folder from step 1) and attach that too.

Hopefully that'll tell us what is going wrong. The bug is a bit hard to track because we can't reproduce it at our end, and it causes a lockup rather than a crash so it doesn't trigger some of the crash detection stuff we usually rely on. So it's great to have someone who is repeatedly encountering the bug on the forums

[Pyed]

・Attached: (prior)Player.log and (prior)Player-prev.log [files as existed in directory prior to switching to development branch and relaunching]

・Attached: bug_report archive [after switching to development branch, launching, and loading in to  auto_groundcombat_turn_7_end-419.json as previously attached]

*confirmed crash behavior as before after ending mission

・Attached: Player.log and Player-prev.log [retrieved after above actions following bug report export and crash on deveolpment branch]

(prior)Player.log (prior)Player-prev.log bug_report_2026-05-29-10h56_gc_7.23.2_user_f11.zip Player.log Player-prev.log

[Chris]

On 5/29/2026 at 5:07 PM, Pyed said:

・Attached: (prior)Player.log and (prior)Player-prev.log [files as existed in directory prior to switching to development branch and relaunching]

・Attached: bug_report archive [after switching to development branch, launching, and loading in to  auto_groundcombat_turn_7_end-419.json as previously attached]

*confirmed crash behavior as before after ending mission

・Attached: Player.log and Player-prev.log [retrieved after above actions following bug report export and crash on deveolpment branch]

(prior)Player.log 3.7 kB · 0 downloads (prior)Player-prev.log 783 B · 0 downloads bug_report_2026-05-29-10h56_gc_7.23.2_user_f11.zip 10.31 MB · 0 downloads Player.log 2.69 MB · 0 downloads Player-prev.log 3.7 kB · 0 downloads

Thanks, we think we've found the issue. We'll release a patch for it tomorrow.