Bald-boy Posted May 1 Posted May 1 When I press Load game from the start screen, none are present. The game then freezes and crashes a bit later. I have attached my saved games and the bug reports. 91 hours played. No mods installed ever. Please help me get my saved games back. saves and bugreports.zip Quote
Bald-boy Posted May 1 Author Posted May 1 and the saved files located after the migration Saves.zip Quote
DeusXLondon Posted May 3 Posted May 3 I'm having the same problem, all my saves are gone since the patch, after 62 hours playing and got to day 245. I'm playing on Nvidia Geforce Now. I started a new campaign that seemed to save and load ok in the game session, but when I left and came back a few hours later, my load game list of saves is empty again, so the new campaign has also disappeared. This makes the game unplayable, if progress isn't saved. Any suggestions? DX Quote
Kouki Posted May 4 Posted May 4 On 5/1/2026 at 10:27 PM, Bald-boy said: When I press Load game from the start screen, none are present. The game then freezes and crashes a bit later. I have attached my saved games and the bug reports. 91 hours played. No mods installed ever. Please help me get my saved games back. saves and bugreports.zip 112.18 MB · 2 downloads Hello, just to clarify, were you able to move your saves to the new save location? If not, you can find this by clicking "Local Folder" in the Main Menu. if you haven't pasted your saves to the new location, then this is quite likely to solve your problem. As for the crashes, it looks like the crash report was from 7.19.2 and the last save loaded was a ground combat save. If you updated your game to the most recent version of the game, then loading a strategy save (before combat autosave, etc) will most likely prevent the game from crashing and will allow you to continue your campaign. Quote
Kouki Posted May 4 Posted May 4 On 5/4/2026 at 3:09 AM, DeusXLondon said: I'm having the same problem, all my saves are gone since the patch, after 62 hours playing and got to day 245. I'm playing on Nvidia Geforce Now. I started a new campaign that seemed to save and load ok in the game session, but when I left and came back a few hours later, my load game list of saves is empty again, so the new campaign has also disappeared. This makes the game unplayable, if progress isn't saved. Any suggestions? DX I'll have to ask our programmers as I'm not sure how the save migration affects when you're streaming games. Quote
Chris Posted May 5 Posted May 5 On 5/3/2026 at 8:09 PM, DeusXLondon said: I'm having the same problem, all my saves are gone since the patch, after 62 hours playing and got to day 245. I'm playing on Nvidia Geforce Now. I started a new campaign that seemed to save and load ok in the game session, but when I left and came back a few hours later, my load game list of saves is empty again, so the new campaign has also disappeared. This makes the game unplayable, if progress isn't saved. Any suggestions? DX Hey - hmmm, I guess it depends how you're getting the game onto GeForce now. Are you putting your games onto GeForce Now via your Steam account? If so we could probably put an older version of the game on a branch for you to play, or maybe you could use the command line arguments to set the updated file path? Let me know what your setup is anyway. Quote
DeusXLondon Posted May 5 Posted May 5 8 hours ago, Chris said: Hey - hmmm, I guess it depends how you're getting the game onto GeForce now. Are you putting your games onto GeForce Now via your Steam account? If so we could probably put an older version of the game on a branch for you to play, or maybe you could use the command line arguments to set the updated file path? Let me know what your setup is anyway. HI Chris Thanks very much for the reply. Yes, I get them onto Geforce Now via purchasing them on steam. The virtual machine makes it hard to check the save locations, and the Local Folder menu option doesn't work, nothing happens when pressed. What would I use for command line arguments to reset the file path? Thanks DX Quote
Chris Posted May 6 Posted May 6 15 hours ago, DeusXLondon said: HI Chris Thanks very much for the reply. Yes, I get them onto Geforce Now via purchasing them on steam. The virtual machine makes it hard to check the save locations, and the Local Folder menu option doesn't work, nothing happens when pressed. What would I use for command line arguments to reset the file path? Thanks DX Hi - so in the Steam options for the game, you can set launch arguments. Try this: -localGameFolder="%USERPROFILE%/Documents/My Games/Xenonauts 2/" If that doesn't work, then maybe try switching to the Steam beta branch called "v7.20.4" as that's the older version of the game. That should let you finish your campaign and then you can switch back to the newer version if you want to keep playing. Quote
DeusXLondon Posted May 6 Posted May 6 9 hours ago, Chris said: Hi - so in the Steam options for the game, you can set launch arguments. Try this: -localGameFolder="%USERPROFILE%/Documents/My Games/Xenonauts 2/" If that doesn't work, then maybe try switching to the Steam beta branch called "v7.20.4" as that's the older version of the game. That should let you finish your campaign and then you can switch back to the newer version if you want to keep playing. Sadly these 2 options don't work, due to the restrictions of the Geforce virtual machine environment. I can only get to Steam while the game is running, and i I set the launch argument above, it isn't preserved to the next session, so when I restart to have the arguments take effect, they are lost when the session ends and the new session doesn't have any arguments. Plan B would be to select the older version, but Steam won't let me select a different version to the latest. Not sure if that is because the game is running, or a Geforce steam limitation. Any other suggestions? Alternately might a future patch address this? Thanks DX Quote
Chris Posted May 6 Posted May 6 3 hours ago, DeusXLondon said: Sadly these 2 options don't work, due to the restrictions of the Geforce virtual machine environment. I can only get to Steam while the game is running, and i I set the launch argument above, it isn't preserved to the next session, so when I restart to have the arguments take effect, they are lost when the session ends and the new session doesn't have any arguments. Plan B would be to select the older version, but Steam won't let me select a different version to the latest. Not sure if that is because the game is running, or a Geforce steam limitation. Any other suggestions? Alternately might a future patch address this? Thanks DX Hmmm. We're really bumping up against the limits of what we can do with those restrictions, unfortunately. Is Steam Cloud active with GeForce now? If so then maybe you can install the game locally and it'll copy the saves to your local machine and you can shuffle them around there? I'm sorry you've been left in this position. We put quite a lot of safeties in place for the save migration process but it seems like Geforce Now is blocking all of them. Quote
Chris Posted May 7 Posted May 7 14 hours ago, DeusXLondon said: Sadly these 2 options don't work, due to the restrictions of the Geforce virtual machine environment. I can only get to Steam while the game is running, and i I set the launch argument above, it isn't preserved to the next session, so when I restart to have the arguments take effect, they are lost when the session ends and the new session doesn't have any arguments. Plan B would be to select the older version, but Steam won't let me select a different version to the latest. Not sure if that is because the game is running, or a Geforce steam limitation. Any other suggestions? Alternately might a future patch address this? Thanks DX One other thing to consider - if Steam Cloud is active, you should be able to access your saves for Xenonauts 2 using this link: https://store.steampowered.com/account/remotestorageapp/?appid=538030 Hopefully then you can download them to your local machine and put them in the correct folder, and either play locally or let them sync to the correct folder on GeforceNow. Quote
DeusXLondon Posted May 7 Posted May 7 7 hours ago, Chris said: One other thing to consider - if Steam Cloud is active, you should be able to access your saves for Xenonauts 2 using this link: https://store.steampowered.com/account/remotestorageapp/?appid=538030 Hopefully then you can download them to your local machine and put them in the correct folder, and either play locally or let them sync to the correct folder on GeforceNow. Thanks, I can see some of my old saves when I follow that link. I don't have a pc to play locally as my home machine is a Mac though. Ok, so moving away from the loss of the old saves, do we know why I'm unable to get new saves to survive beyond the current game session? This is preventing me from starting a new campaign with saves in the new location. Thanks for all the support DX Quote
Gijs-Jan Posted May 8 Posted May 8 15 hours ago, DeusXLondon said: Thanks, I can see some of my old saves when I follow that link. I don't have a pc to play locally as my home machine is a Mac though. Ok, so moving away from the loss of the old saves, do we know why I'm unable to get new saves to survive beyond the current game session? This is preventing me from starting a new campaign with saves in the new location. Thanks for all the support DX Can you download several saves, to ensure that if for any reason the steam setup is changed while we are trying to fix it; you still have them? Quote
DeusXLondon Posted May 8 Posted May 8 3 hours ago, Gijs-Jan said: Can you download several saves, to ensure that if for any reason the steam setup is changed while we are trying to fix it; you still have them? I've done so, thank you. What do we try next? DX Quote
Chris Posted May 8 Posted May 8 31 minutes ago, DeusXLondon said: I've done so, thank you. What do we try next? DX I'm not sure why the saves are being cleared each time you're playing. Presumably GeForce Now is saving to some weird location that Steam Cloud can't find, but we don't know what that location is because you can't access the local folder to tell us. And then I guess it deletes the entire virtual machine when you end your session. There's very little that we as developers can do here. I've reached out to our publishers as they apparently have some kind of relationship with Nvidia to ask them what might be going on here (they emailed them just now), hopefully they'll have some kind of answer in the next few days. It's a bit concerning that nobody can play the game on GeForce Now any more at all; the new save directory is a pretty standard location for Unity games. You might also want to consider some of the options for playing Xenonauts 2 on a Mac? It's not officially supported but we have had reports of people playing on Crossover, and perhaps Whisky and Parallels are also options. Quote
DeusXLondon Posted May 8 Posted May 8 4 hours ago, Chris said: I'm not sure why the saves are being cleared each time you're playing. Presumably GeForce Now is saving to some weird location that Steam Cloud can't find, but we don't know what that location is because you can't access the local folder to tell us. And then I guess it deletes the entire virtual machine when you end your session. There's very little that we as developers can do here. I've reached out to our publishers as they apparently have some kind of relationship with Nvidia to ask them what might be going on here (they emailed them just now), hopefully they'll have some kind of answer in the next few days. It's a bit concerning that nobody can play the game on GeForce Now any more at all; the new save directory is a pretty standard location for Unity games. You might also want to consider some of the options for playing Xenonauts 2 on a Mac? It's not officially supported but we have had reports of people playing on Crossover, and perhaps Whisky and Parallels are also options. Thanks, I hope we can get an answer from Nvidia, as it would be terrible if everyone has the same problem. As a backup I'll look into some of the emulators you suggested. Thanks. DX Quote
Chris Posted May 11 Posted May 11 On 5/8/2026 at 7:24 PM, DeusXLondon said: Thanks, I hope we can get an answer from Nvidia, as it would be terrible if everyone has the same problem. As a backup I'll look into some of the emulators you suggested. Thanks. DX We have now had a reply from NVIDIA, they said they'd take the game into maintenance mode and update the save path - so it sounds like the problem was that they needed to update some settings at their end. However I'm not quite sure what the expected timescale is for this fix. We've not had any further contact from them, but I'm not sure if that means they've already made the change or whether it's still being processed. Might be worth you giving it a test? I'll give you an update if we do get another email from them anyway. Quote
DeusXLondon Posted May 11 Posted May 11 5 hours ago, Chris said: We have now had a reply from NVIDIA, they said they'd take the game into maintenance mode and update the save path - so it sounds like the problem was that they needed to update some settings at their end. However I'm not quite sure what the expected timescale is for this fix. We've not had any further contact from them, but I'm not sure if that means they've already made the change or whether it's still being processed. Might be worth you giving it a test? I'll give you an update if we do get another email from them anyway. Great news, and it looks like they have made the changes. I can now save and continue save games between sessions again, so that is a big improvement. I can now start a new campaign. Thanks so much for chasing this down and getting them to fix it! DX Quote
DeusXLondon Posted Sunday at 09:44 PM Posted Sunday at 09:44 PM Just to add, I completed my new campaign today, had a great time. Thanks to all the team for such an excellent game! DX Quote
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