[5.38.1 Ground combat] Clicking on Inventory Button of hex with dead soldier causes crash

[maxm222]

I had a dead soldier on the ground & wanted to check his equipment (to pick up).  As an experiment, I tried clicking on the hex with the casualty, and then clicked on the inventory button (knapsack icon).  The game immediately crashed back to home screen.  I obviously won't do this any more, but I can see at least a few other players trying it.

output.log output.log.1

[Kouki]

On 7/5/2025 at 1:55 AM, maxm222 said:

I had a dead soldier on the ground & wanted to check his equipment (to pick up).  As an experiment, I tried clicking on the hex with the casualty, and then clicked on the inventory button (knapsack icon).  The game immediately crashed back to home screen.  I obviously won't do this any more, but I can see at least a few other players trying it.

output.log 172.35 kB · 0 downloads output.log.1 10 MB · 0 downloads

Thanks for the bug report! That's interesting, normally you shouldn't be able to open a deceased soldier's inventory so I'm not sure how that happened. We'll give the logs a look but it would be very helpful if you can send us the crash report .zip file as well, there should be a prompt to generate this whenever you relaunch the game after the crash. The .zip file should be in a folder called Bug Reports in the same directory as your save folder.

[Chris]

On 7/4/2025 at 6:55 PM, maxm222 said:

I had a dead soldier on the ground & wanted to check his equipment (to pick up).  As an experiment, I tried clicking on the hex with the casualty, and then clicked on the inventory button (knapsack icon).  The game immediately crashed back to home screen.  I obviously won't do this any more, but I can see at least a few other players trying it.

output.log 172.35 kB · 2 downloads output.log.1 10 MB · 2 downloads

Thanks for the report. Is this reproducible for you?

As Koki said, we've now implemented a new bug reporting system which creates zip files with saves and all the logs etc. If you could attach that in future (rather than the older .log method of reporting bugs we used to use) then that'd be really helpful

[maxm222]

Thanks for your response!  When I clicked on the knapsack icon I was actually thinking that "this is the only way I can look at what's on the ground;" I didn't think of it as clicking on a dead soldier's belongings.  Yeah, I'm an idiot even after 1,400 hours in Xeno2.

The problem with my using the new bug reporting system is that I can't locate any folders called "Bug Reports" or a "save folder."  When I ask Steam where my Xeno2 files are, they showed the first screen shot (edited) I attach.  I found a folder in Windows 11 (see second screen shot) under "Users" which has a single folder containing the output files.  I looked through every single sub-folder in both Xeno folders.

I also didn't get any prompt to generate a crash zip file that I noticed. 

I assume that all the folders you mentioned should be included in 5.38.1?  Any advice on where to look?

Edited July 8, 2025 by maxm222

[Kouki]

On 7/9/2025 at 12:17 AM, maxm222 said:

Thanks for your response!  When I clicked on the knapsack icon I was actually thinking that "this is the only way I can look at what's on the ground;" I didn't think of it as clicking on a dead soldier's belongings.  Yeah, I'm an idiot even after 1,400 hours in Xeno2.

The problem with my using the new bug reporting system is that I can't locate any folders called "Bug Reports" or a "save folder."  When I ask Steam where my Xeno2 files are, they showed the first screen shot (edited) I attach.  I found a folder in Windows 11 (see second screen shot) under "Users" which has a single folder containing the output files.  I looked through every single sub-folder in both Xeno folders.

I also didn't get any prompt to generate a crash zip file that I noticed. 

I assume that all the folders you mentioned should be included in 5.38.1?  Any advice on where to look?

Thanks for the reply! The bug report and saves folder usually should be in the same location as the log folder, but it looks like that is not the case here. Are you by any chance using one drive or a networked location for your saves? You might've also set an alternative save location on your game's launch options. If you're on Steam you can check if you have anything like this string in your launch options (Right click game on library -> General)

-gameSaveFolder=<save_location>

Not sure how to change this on GoG but if that's what you use I can also look into it, just in case. If you're not using a networked drive for your saves and the save location hasn't been overridden in Steam's launch options as well, then please let us know so we can help you find it.

Alternatively you can check if your saves in the location below as well.

%userprofile%\AppData\LocalLow\Goldhawk Interactive\Xenonauts 2

 

[maxm222]

Thanks for all the suggestions, will try them.

[Kouki]

On 7/12/2025 at 12:26 AM, maxm222 said:

Thanks for all the suggestions, will try them.

Btw if it's not in any of those locations I've provided above, it most likely is here

%userprofile%\AppData\LocalLow\Goldhawk Interactive\Xenonauts 2