[V4.22.0 - Ground Combat and Geoscape] game keeps crashing all the time on different occasions

[intuition]

[V4.21 - Ground Combat / Geoscape] game keeps crashing all the time on different occasions

I play in ironman mode on default branch with clean base game installation without mods, I just purchased like 3 h ago and can't really play because of constant crashes.

Attached are two crash reports regarding this two crashes :

• Crash when coming back to geoscape from ground mission (bug_report_2024-08-10-18h30_st_4.21.0_unhandled_exception.zip)
• Crash trying to climb a structure, clicked on container (bug_report_2024-08-10-21h17_gc_4.21.0_unhandled_exception.zip)

I have a lots of crashes in general when trying to play the game. I experienced crashes when enemy turn is processing (occured at least 2 times). After the crash no zip file was generated.

I hope you are able to identify the reasons for this. Thank you.

 

 

bug_report_2024-08-10-18h30_st_4.21.0_unhandled_exception.zip bug_report_2024-08-10-21h17_gc_4.21.0_unhandled_exception.zip

[intuition]

Now I also have a crash report for the case when enemy turn is processing and the game crashes.

It happens most of the time, when enemy turn is starting and the movement or attack of an invisible enemy is processed. The crash on start of enemy turn or during it happens on a regular basis (1-3 per mission). Until now I had just one mission where it didn't happen. Also to note saving at end of turn is enabled but I also had it when saving at start of turn was enabled.

Named log file is attached.

I saw similar cases in that forum where those crashes happened. Maybe this is related ?

 

 

 

bug_report_2024-08-11-18h37_gc_4.21.0_unhandled_exception.zip

[Chris]

15 hours ago, intuition said:

Now I also have a crash report for the case when enemy turn is processing and the game crashes.

It happens most of the time, when enemy turn is starting and the movement or attack of an invisible enemy is processed. The crash on start of enemy turn or during it happens on a regular basis (1-3 per mission). Until now I had just one mission where it didn't happen. Also to note saving at end of turn is enabled but I also had it when saving at start of turn was enabled.

Named log file is attached.

I saw similar cases in that forum where those crashes happened. Maybe this is related ?

 

 

 

bug_report_2024-08-11-18h37_gc_4.21.0_unhandled_exception.zip 1.58 MB · 1 download

Thanks, sorry to hear you're experiencing issues. Can you try switching to our Experimental branch to see if it's any more stable? 

 

We'll take a look at the bug reports today to try and figure out the issue in the meantime.

[Kouki]

On 8/11/2024 at 4:02 AM, intuition said:

[V4.21 - Ground Combat / Geoscape] game keeps crashing all the time on different occasions

I play in ironman mode on default branch with clean base game installation without mods, I just purchased like 3 h ago and can't really play because of constant crashes.

Attached are two crash reports regarding this two crashes :

• Crash when coming back to geoscape from ground mission (bug_report_2024-08-10-18h30_st_4.21.0_unhandled_exception.zip)
• Crash trying to climb a structure, clicked on container (bug_report_2024-08-10-21h17_gc_4.21.0_unhandled_exception.zip)

I have a lots of crashes in general when trying to play the game. I experienced crashes when enemy turn is processing (occured at least 2 times). After the crash no zip file was generated.

I hope you are able to identify the reasons for this. Thank you.

 

 

bug_report_2024-08-10-18h30_st_4.21.0_unhandled_exception.zip 259.52 kB · 2 downloads bug_report_2024-08-10-21h17_gc_4.21.0_unhandled_exception.zip 1.54 MB · 2 downloads

Thanks for playing our game! As Chris mentioned above, switching to an experimental branch should help with the crashes you've been experiencing. Although I'd like to ask a few questions as well as I attempt to reproduce the crashes you've reported on my end.

For the first bug, Crash when coming back to geoscape from ground mission - it looks like a different bug report file was attached as the crash report contained within looks like it was from the start of the campaign, rather than from returning from a GC mission. Crashes from the start of the campaign should be fixed by switching to 4.22, as that was caused by having your game set to a different language.

For the second bug, Crash trying to climb a structure, clicked on container - I'd really appreciate if you can provide more detailed information regarding the commands you've issued to your soldiers prior to the crash as I've been unable to reproduce the crash from loading your save. What I've done so far is issue an order to the soldier closest to the ladder (soldier 2, Ivan Ivonenko) and while he's mid-action, click on the container taken by the snapshot at the time of the crash. Is there anything I might've missed in the reproduction step?

Lastly, for crashes that happen while the enemy turn is being processed, I suggest switching to the experimental branch as the most recent patch contains fixes related to this. I tried loading your save here on 4.22 and the enemy turn was able to successfully resolve without crashing, so it should work fine on your end as well.

[intuition]

Thanks for investigating the issues.

Regarding Crash when coming back to geoscape from ground mission,:

Ok, seems the file was created prior that crash, didnt see that. If it is appearing again, I try to get a corresponding report. I saw that the issue "starting new game in different language" was fixed with the patch yesterday. Thanks for that.

Crash trying to climb a structure, clicked on container :

Before the crash occured, I scolled to second level of high and clicked on a container that had no ladder at all, so the movement weren't executed anyway (was more like a misclick) but instead getting a regarding message the game crashed. Until now I didn't experienced that crash again. (But also I didn't click that much on containers without ladder) Nonetheless it may help you identifying that rather minor issue. So I hope it helps.

Crahsed on enemy turn:

The most annoying crashes are when enemy turn is processing, because they continue to appear.

You described that you could load the save file and continue playing without crash. When I restart and load the save I am also able to continue playing without crash. So it's like crash, restart, load save, continue, ground mission is either stable to the end or crash at a different enemy turn is happening. Unfortunatly that happens very often. Guess I try the experimental branch and see if that fixes the problems.

[intuition]

So I tried the experimental branch and unfortunately 5mins in, on ending my turn and at the start of the enemy turn, the game crashed again. There were no visible enemies when the crash happened. (and to my knowing just one enemy that did not see me yet I was planning an ambush on)

Last action was just hitting enter to end turn. Also the game was zoomed in on closest zoom level.

Also parameters of my playthrough:

• Language: German
• Mode: Ironman on Soldier difficulty (with default settings)
• Saving at end of turn enabled, saving start of turn disabled

The file is attached.

bug_report_2024-08-13-22h25_gc_4.22.0_unhandled_exception.zip

[intuition]

Here is another one on the same enemy.

bug_report_2024-08-13-22h51_gc_4.22.0_unhandled_exception.zip

[Chris]

On 8/13/2024 at 9:53 PM, intuition said:

Here is another one on the same enemy.

bug_report_2024-08-13-22h51_gc_4.22.0_unhandled_exception.zip 3.43 MB · 1 download

Thanks for providing the crash dumps. This is a really strange issue - it looks like a crash in the AI pathfinding, but it's not in an area we'd normally expect to see a crash. I also can't reproduce it at this end at all - I've loaded up version 4.22.0 on the Experimental branches and loaded the saves from both the .zip files you've provided, and I just don't get any crashes even if I do four or five End Turns while playing in German.

The programmer who would normally look into this is away on his honeymoon at the moment. We do have someone else who could potentially look into it, but before I get them involved I want to be totally sure this isn't a result of corruption on your machine.

Sorry for the hassle, but can you please try following the instructions in this thread, and then start a new campaign? If you get any crashes at all, then please try switching the language to English (US) and see if that fixes the crash. Maybe there's a translation bug in the game somewhere.

[intuition]

Thanks for that advice, it seems to have fixed it!!

I started a new campaign in english language and already played three ground missions without any crash! Until now no crashes at all!

It seems that my first playthrough was somehow corrupted. It was initialized in german language. When language is set to english, this old campaign still keeps crashing. But the new campaign initially created in english language doesn't. Maybe the bug in my first playthrough overlapped with the bug regarding crashes when creating new campaigns in different languages, because it was created before the fix and got corrupted somehow.

Also I noticed something when I switched to english and loaded my old playthrough.

Even if the language is set to english, there are still german texts occurring. See attached screenshot of my first (corrupted) campaign.

 

So texts are messed up between languages. I hope that helps to identify the bug.

 

But for now my problem is fixed and finally I can play and enjoy the game

Thank you.

 

 

 

[Chris]

3 hours ago, intuition said:

Thanks for that advice, it seems to have fixed it!!

I started a new campaign in english language and already played three ground missions without any crash! Until now no crashes at all!

It seems that my first playthrough was somehow corrupted. It was initialized in german language. When language is set to english, this old campaign still keeps crashing. But the new campaign initially created in english language doesn't. Maybe the bug in my first playthrough overlapped with the bug regarding crashes when creating new campaigns in different languages, because it was created before the fix and got corrupted somehow.

Also I noticed something when I switched to english and loaded my old playthrough.

Even if the language is set to english, there are still german texts occurring. See attached screenshot of my first (corrupted) campaign.

 

So texts are messed up between languages. I hope that helps to identify the bug.

 

But for now my problem is fixed and finally I can play and enjoy the game

Thank you.

Ah, great - I'm glad you've got it fixed. Out of interest, if you start a new campaign in German and start playing it, does the game still crash?

It'd be great to know if there's bugs we need to fix in the German game!

[intuition]

Recently I started a new campaign in German and fortunately also no crashes. I played two ground missions in a row and no crashes at all.

Seems to be working fine.

[Kouki]

13 hours ago, intuition said:

Recently I started a new campaign in German and fortunately also no crashes. I played two ground missions in a row and no crashes at all.

Seems to be working fine.

That's good to hear, please let us know if you come across any issues in the future too!