NZWarlock Posted May 9, 2022 Share Posted May 9, 2022 last two versions keep getting this same crash any idea how to fix it ? tried deleting reinstalling everything please starting to really miss the game Failed to load PlayerSettings (internal index #0). Most likely data file is corrupted, or built with mismatching editor and platform support versions. Quote Link to comment Share on other sites More sharing options...
NZWarlock Posted May 9, 2022 Author Share Posted May 9, 2022 does this before i get any sort of start up or loading screen or intro please help me Quote Link to comment Share on other sites More sharing options...
Chris Posted May 9, 2022 Share Posted May 9, 2022 1 hour ago, NZWarlock said: last two versions keep getting this same crash any idea how to fix it ? tried deleting reinstalling everything please starting to really miss the game Failed to load PlayerSettings (internal index #0). Most likely data file is corrupted, or built with mismatching editor and platform support versions. Hi. Can you please tell me what version of the game you are trying to play, and whether you're on Steam or GOG? Basically the most likely issue is you need to delete your files and do a clean reinstall. That means finding the install directory via Steam and then deleting it in File Explorer (not through Steam), and then going into My Documents/My Games/ and deleting the "Xenonauts 2" folder. Deleting through Steam can often leave files behind in the game directory. That should ensure you have no old files left at all and the game should work fine then. Quote Link to comment Share on other sites More sharing options...
NZWarlock Posted May 9, 2022 Author Share Posted May 9, 2022 gog done that still does the same thing steam wont let me buy it says its early acesss but no buy option Quote Link to comment Share on other sites More sharing options...
Chris Posted May 9, 2022 Share Posted May 9, 2022 7 hours ago, NZWarlock said: gog done that still does the same thing steam wont let me buy it says its early acesss but no buy option Hmm. I just downloaded and tested the GOG game and it seemed to work fine for me. Are you playing the Experimental branch or the standard branch? Can you post up your logs? See this post on where to find them: https://www.goldhawkinteractive.com/forums/index.php?/forum/33-xenonauts-2-bug-reports/ Quote Link to comment Share on other sites More sharing options...
NZWarlock Posted May 10, 2022 Author Share Posted May 10, 2022 the version is 23.1 Quote Link to comment Share on other sites More sharing options...
NZWarlock Posted May 10, 2022 Author Share Posted May 10, 2022 also how do i download from gog or steam it wont let me just says coming soon Quote Link to comment Share on other sites More sharing options...
Chris Posted May 10, 2022 Share Posted May 10, 2022 4 hours ago, NZWarlock said: also how do i download from gog or steam it wont let me just says coming soon Right, so you're playing a pirated version of the game then? If so we can't provide support for pirate versions of the game, for obvious reasons. V23.1 is also quite out of date at this point. The only way to properly play the game at the moment is via a key you got from Kickstarter. If you have a GOG key from Kickstarter then you should be able to download it provided you install GOG Galaxy first. If you weren't a Kickstarter backer you'll need to wait until the game is on sale, which it isn't yet. We don't know exactly when that will be but hopefully not too long. Quote Link to comment Share on other sites More sharing options...
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