squeezechart Posted June 27, 2019 Share Posted June 27, 2019 I have downloaded v6 via Xsolla/Goldenhawk launcher and the download finished without errors, but the game exits after starting a new campaign. Lattest NVIDIA drivers are installed; a few days ago Windows performed update to Build 1903. other games and apps that use GPU still work. output.log Quote Link to comment Share on other sites More sharing options...
Chris Posted June 27, 2019 Share Posted June 27, 2019 I suspect that'll be the update problem where Xsolla doesn't properly register which files have changed and which have not. Can you just delete the game files and then re-install it? It should work then. Quote Link to comment Share on other sites More sharing options...
legomenleboss Posted June 27, 2019 Share Posted June 27, 2019 1 hour ago, Chris said: I suspect that'll be the update problem where Xsolla doesn't properly register which files have changed and which have not. Can you just delete the game files and then re-install it? It should work then. I had the same issue and accidently unistalled the launcher, how can i get it back ? the site www.xenonauts.com/xsolla/ is down so i can't get the launcher back Quote Link to comment Share on other sites More sharing options...
Chris Posted June 28, 2019 Share Posted June 28, 2019 The site should be up again now, so hopefully you can download it there? To be honest I don't really know the Xsolla sale process that well but there should be a way for you to download the launcher again - possibly your purchase confirmation email has a link? Quote Link to comment Share on other sites More sharing options...
Keflin Posted June 30, 2019 Share Posted June 30, 2019 (edited) On 6/27/2019 at 4:11 AM, Chris said: I suspect that'll be the update problem where Xsolla doesn't properly register which files have changed and which have not. Can you just delete the game files and then re-install it? It should work then. How does one "detete the game files" without uninstalling the game? I assume that C:\Users\{username}\AppData\Local\Goldhawk Xsolla Downloader is the launcher path and C:\Games\Goldhawk Launcher\Xenonauts 2 would be the game path. I would like confirmation before I "delete the games files" and find myself stuck without a launcher. Edited June 30, 2019 by Keflin Quote Link to comment Share on other sites More sharing options...
Chris Posted July 1, 2019 Share Posted July 1, 2019 16 hours ago, Keflin said: How does one "detete the game files" without uninstalling the game? I assume that C:\Users\{username}\AppData\Local\Goldhawk Xsolla Downloader is the launcher path and C:\Games\Goldhawk Launcher\Xenonauts 2 would be the game path. I would like confirmation before I "delete the games files" and find myself stuck without a launcher. Yeah, I'm pretty sure that's correct - just delete the \Xenonauts 2\ folder. Quote Link to comment Share on other sites More sharing options...
Sarcastro Posted July 8, 2019 Share Posted July 8, 2019 On 7/1/2019 at 5:49 AM, Chris said: Yeah, I'm pretty sure that's correct - just delete the \Xenonauts 2\ folder. Also just using the uninstall option from the launcher and then reinstall will work. Not sure if you end up downloading more but it is a really simple option. Quote Link to comment Share on other sites More sharing options...
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