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Gambler41

Missed the Survey how can i get my key

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Hey, I'm just a backer with a busy schedule who doesn't check my email a lot. I missed the email about sending the info to get a key is there anywhere I can get in touch with the developers to redeem my stuff, or am I just out of luck. Thanks for the help 

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Well, @Chris is regularly checking these forums. I think you will get an answer to your question on monday during US work hours.

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Yeah, he's away on a short holiday (he needs one!). I've added it to the morning review on Monday so it won't get forgotten.

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20 hours ago, Gambler41 said:

Hey, I'm just a backer with a busy schedule who doesn't check my email a lot. I missed the email about sending the info to get a key is there anywhere I can get in touch with the developers to redeem my stuff, or am I just out of luck. Thanks for the help 

On my phone so can't link it, but if Google the Humble Key resender and enter your email in that you'll get your key sent again.

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Thank you, That worked I appreciate the fast responses. I also missed the getting my generated portrait in, not of me just an generator one, and my name because I was busy on deployment, anything I can do about that or no? 

Edited by Gambler41

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On 2/3/2019 at 4:18 AM, Gambler41 said:

Thank you, That worked I appreciate the fast responses. I also missed the getting my generated portrait in, not of me just an generator one, and my name because I was busy on deployment, anything I can do about that or no? 

Send me a message on Kickstarter, I'm sure I can get that sorted for you.

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I can't actually get Kickstarter to work right now. When I attempt to sign in it says my email doesn't exist. But I have all the update emails from your regular game updates in my inbox so I'm pretty lost.

I'm trying to figure out how the website  simultaneously says I don't exist yet keeps me up to date on the email roster.

Edited by Gambler41

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On 2/7/2019 at 5:42 AM, Gambler41 said:

I can't actually get Kickstarter to work right now. When I attempt to sign in it says my email doesn't exist. But I have all the update emails from your regular game updates in my inbox so I'm pretty lost.

I'm trying to figure out how the website  simultaneously says I don't exist yet keeps me up to date on the email roster.

More than likely you have already tried the "Forgot my Password"-route
(especially if you used the "Facebook"-login to initially to make the Kickstarter-account),
so gather up all rest of the info you have in hands and do send in the info via private-message over here on these forums (to Chris).

Or alternatively send an email to Chris:

 chris(at)xenonauts.com

(( Do say is this email-address is still correct those who might have have more up-to-date-info than I do. ))
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