Game not Starting

[seustace89]

Hi Xenonauts team,

I appear to have a slight random problem with actually getting the game started. Previously just before the launcher was created I could play the game until it crashed, which according to your new updates should be sorted :-), however since this launcher has been up I cannot seem to play the game.

What happens is:

I load Desura

I select Xenonauts

Launcher comes up

I choose either quick battle or full demo

launcher closes and that's it, just stays on desktop.

Is there anything that could potentially be preventing it, such as a firewall or is it down to my computer?

Kind Regards

Simon

[Hellstormer]

It is possible that your firewall/AV may not be recognizing the game as something that is ok to execute. I would add the game to your firewall/AV as an "exception" or "trusted program" just to be on the safe side of this. I know that for each new version my Comodo firewall tries to isolate it until I tell it to shush - this file is ok!

[Chris]

It's also worth validating all the files on Desura again (right-click on the game) as sometimes that goes a bit wrong, which can cause unexplained crashes.

[seustace89]

Cheers guys just validating files again, not too sure what particular file I need to make 'trusted program'. Theres the Xenonauts file, but nothing comes up in there, Desura just has desura files and appears to show lack of other files that I can go to. Hopefully if this validation works then it shouldn't be a problem.

Cheers for your help guys i'll let you know how it goes!

[IceVamp]

Also, it could be windows screwing you over.. check processes for xenonauts and end any.

[Hellstormer]

You just need the main .exe file to be listed as trusted so far as I'm aware. It should be somewhere similar to this:

C:\Program Files (x86)\Desura\Common\xenonauts

The file itself should be called "Xenonauts" and if you go into properties it will tell you it is the executable.

[P-DEX]

I had the same thing happen to me, seus. I found out that my Norton anti-virus did not like Xenonauts! I kept getting a SONAR warning, then the Xenonauts.exe would get corrupted when it tried to "fix" it.

Then, I'd have to re-validate all the files, attempt to start again, then *poof*...same thing.

The fix? Disable my anti-virus for fifteen minutes...just long enough to execute the program. No problems at all after that.

In fact, I haven't played Xenonauts this crash-free ever! I went through my first multi-hour marathon a couple of days ago.

Edited April 28, 2012 by P-DEX